Canberra [ Nil ]

From Conflict to Co-operation

Skills for handling difficult work colleagues, stakeholders, clients and others (including troublesome family members) 

No Role-Plays

Attend this if someone is difficult at home or work

For example, do you have difficulty keeping your emotions in check when a disagreement occurs?
Are you looking for ways to improve relationships in your life or workplace?

Get skills NOW to fix these problems. But why should you act now?

Because if nothing changes in your life... then nothing will change.

Meaning, the problem you have today will be there tomorrow, and the day after, and the day after that.

Click to book online OR to download/print information or to register

If you are serious about wanting to improve your situation at home or work then come along
to this outstanding seminar that has captured the attention of people all over Australia.

  • See and hear practical examples of how to deal with difficult people, behaviours and situations
  • Arm yourself with tips to remain calm and in control of your emotions when under pressure

Use this powerful information to change outcomes, improve relationships, enhance teamwork, resolve
conflict, restore harmony, improve productivity. Discover insights on how to get along with people you
don't like. This seminar is renowned for explaining exactly what you need to do to communicate
and work successfully with different and difficult personality types.

Learning Outcomes  (No Role-Plays)

  • Learn how to handle difficult people, behaviours & situations
  • Learn how to communicate, live and work successfully alongside different personality types –
    including difficult colleagues, family members and others
  • Walk away with a minimum of 37 tips, techniques or strategies
  • Learn skills to minimise conflict, tension & disagreements
  • Learn the secret of remaining calm during conflict
  • Understand what 'drives' different people - understand how people 'tick' and how to 'get through'
    to different types (what words to use and what words to avoid with particular people)
  • Learn how to get people to take notice and listen
  • Learn how to more easily persuade and influence different types of people
  • Make the giving of feedback and conducting 'performance management' conversations easier
    through knowledge of personality profiling
  • Hear a proven way to never worry about anything ever again – money-back guarantee!
  • Take away multiple fact sheets, plus a Certificate of Attendance

Click to book online OR to download / print information / brochure

Over 29,000 people have attended our NO role-play seminars.

Australia-wide participants consistently report feeling more confident about their situation after attending.

We get many, many testimonials with people thanking us for the difference the seminar has made to their lives and the immediate results they've achieved.

Bookings are essential. There are NO door sales as these events are fully catered.

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More Insights

Guide To Difficult People

Download your FREE report by signing up to our mailing list


Guide to Handling Difficult People, Behaviours & Situations. This Guide is for anyone who's ever had to deal with "difficult" people, either at work or at home


"Have been in the public sector for 15 years and this is the best training I have attended"
Kathy Grant
“Our staff have returned with new-found confidence and a heightened appreciation of communication skills. I can already see a difference. I readily recommend your training as very beneficial.”
Louise Merryweather
Past Principal
Viewbank PS
“I left feeling inspired and empowered to make things happen for myself and not wait for others to do it for me. I would just like to thank you for giving me a push in the right direction.”
Amanda Milkeraitis
Ringwood SC